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Intelligent Operations

Element Blue is IBM’s premier business partner for Smarter City solutions with broad skills and subject matter expertise in IBM software solutions, systems integration, and user experience design. Element Blue specializes in providing an executive dashboard to help leaders gain insight into all aspects of a city or organization. The executive dashboard spans agencies and enables drill-down capability into each underlying agency such as emergency management, public safety, social services, transportation, or water.

Intelligent Operations Center allows city leaders to:

  • Leverage information across all city agencies and departments to make smarter decisions
  • Anticipate problems to minimize the impact of disruptions to city services and operations
  • Coordinate cross-agency resources to respond to issues rapidly and effectively

Intelligent Operations Center is designed to:

  • Monitor agency and citywide operations
  • Involve citizens and businesses in incident reporting and resolution
  • Gather and analyze citizen feedback using social media
  • Manage a broad range of government and commercial operations
IBM Intelligent Operations for Smarter Cities

The system is designed using the Intelligent Operations platform and Citizen Collaboration, which allows city or community leaders to leverage information across multiple agencies, departments, or system domains. This helps stakeholders make smarter decisions, anticipate problems, and minimize the impact of disruptions to available services and operations.

Element Blue and IBM worked together to design this complete and robust cross brand solution that allows for the delivery of an engaging web experience to citizens and government officials within the community and beyond.

We look forward to leveraging the capabilities of this holistic architecture in the form of new services for smarter cities and their citizens.

Services and Solution Development

Element Blue provides a complete range of services and solutions designed around the IBM Intelligent Operations Center (IOC), from single-server turn-key IOC solutions to complex, scalable, and highly available operations center environments.

IOC Solution Development

The IOC is an enterprise-class operations platform. Developing, deploying and managing customized IOC solutions requires experience and a thorough understanding of of how to build and integrate enterprise systems.

Element Blue can provide  critical assistance in every phase of your IOC implementation. During customization and development, we can host and manage preconfigured development environments, allowing your developers to start developing immediately rather than spending weeks building development environments. These development environments are tailored to your particular needs and integrated with a secure source code repository making for a rapid start and easy team integration.

Element Blue can also provide technical assistance during the customization and development process. We can provide experienced IOC architects to help you tailor the system to your exact needs. Element Blue can train your developers, provide oversight during development or even do the development for you.

Intelligent Cities and Citizen Collaboration

When IBM needed a custom Smarter Cities solution to support World Water Day in South Africa, they turned to Element Blue, their premier partner for customized and hosted Smarter Cities solutions.

World Water Day 2013 is an international movement created to raise awareness and develop knowledge of water cooperation. The result of this effort was the creation of the IBM Water Watchers site. Using this platform South Africans had access to a citizen-focused initiative designed to improve communication between official public utility offices and the citizens who benefit from them.

This system was designed to enhance citizen involvement in city matters, develop communal engagement and satisfaction, and increase municipal operational efficiency for the good of the community as a whole. The initiative was endorsed by the capital city Tshwane, who encouraged all other metro’s to get involved, and to get their staff, families and communities involved in this initiative.

Wor

This put water conservation tools in the hands of the citizenry, and enabled them to do their part by reporting water issues throughout the city, allowing city workers the ability to instantly know where non-threatening issues are, and quickly dispatch the proper maintenance. Citizens were able to receive updates and comments from their peers, as well as vote on pending service requests, simply by using the app on their smart phone.

Enhancing the country’s ability to leverage information across all agencies and departments will encourage minimal disruptions of anticipated problems. When resources are coordinated rapidly and proactively the infrastructure of a city is maximized to support the economic,social, and health needs of the citizenship; fully realizing the potential for citizen and business interactions.

Water cooperation is crucial in preserving water resources, ensuring their sustainability, and protecting the environment. If any one person involved in water management fails to deliver, the ‘cooperation chain’ is broken and water resources will not be managed in the most effective way, with probable adverse effects on human lives and the economy. When water resources are cooperatively shared and managed, peace, socioeconomic stability, and sustainable development are more likely to be achieved.

IBM Intelligent Operations for Smarter Cities

The system was designed using the Intelligent Operations platform and Citizen Collaboration, which allows city or community leaders to leverage information across multiple agencies, departments, or system domains. This helps stakeholders make smarter decisions, anticipate problems, and minimize the impact of disruptions to available services and operations.

Element Blue and IBM working together to design this complete and robust cross brand solution that allowed for the delivery of an engaging web experience to citizens and government officials within the community and beyond. We look forward to leveraging the capabilities of this holistic architecture in the form of new services for smarter cities and their citizens.